Terms of service
General Terms and Conditions
The following terms and conditions apply to all orders via our online shop by consumers and entrepreneurs.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed.Entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.
The following applies to entrepreneurs: If the entrepreneur uses conflicting or supplementary general terms and conditions, their validity is hereby contradicted; they only become part of the contract if we have expressly agreed to this.
2.Contractual partner, conclusion of contract, correction options
The purchase contract is concluded with MSE The Beauty Company GmbH.
The presentation of the products in the online shop does not represent a legally binding offer, but a non-binding online catalogue.You can initially place our products in the shopping cart without obligation and correct your entries at any time before sending your binding order by using the correction aids provided and explained in the ordering process.By clicking the order button, you submit a binding offer for the goods contained in the shopping cart.The receipt of your order will be confirmed by e-mail immediately after the order has been sent.
We will accept your offer within two days by
- we will issue a declaration of acceptance in a separate email or
- if necessary, the payment transaction is carried out by our service provider or the selected payment service provider.The execution time of the payment transaction depends on the selected payment method (seeunder "Payment").
The alternative that is relevant to you depends on which of the listed events occurs first.
3.Contract language, contract text storage
The language(s) available for the conclusion of the contract: German, English
We save the text of the contract and send you the order data and our terms and conditions in text form.You can view the text of the contract in our customer login.
4.Terms of Delivery
In addition to the stated product prices, shipping costs may also apply.More detailed provisions onYou can find out the shipping costs in the offers.
You generally have the option of picking up at MSE The Beauty Company GmbH, Goosmoortwiete 21a, 25474 Bönningstedt, Germany during the following business hours: Monday to Thursday 08:00 a.m. to 03:00 p.m., Friday 08.00-11:30
The following payment methods are generally available in our shop:
Payment in advance
If you select the payment method in advance, we will give you our bank details in a separate email and deliver the goods after receipt of payment.
Cash on delivery
You pay the purchase price directly to the deliverer.There are plus10 euros as a cost.
In the ordering process, enter your credit card details.Your card will be charged immediately after placing your order.
To pay the invoice amount via the payment service provider PayPal (Europe) S.at r.let Cie, p.CA, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, identify yourself with your access data and confirm the payment order.
In cooperation with the payment service provider PayPal (Europe) S.at r.let Cie, p.CA, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal") we offer you the following payment options as PayPal services.Unless otherwise regulated below, payment via PayPal Plus does not require registration with PayPal.You will receive further information for the respective payment option and in the ordering process.
In order to be able to pay the invoice amount using the PayPal payment option, you must be registered with PayPal, identify yourself with your access data and confirm the payment order.The payment transaction is carried out by PayPal after the goods have been shipped.
Credit card via PayPal
Your card will be charged by PayPal after the goods have been shipped.
Direct debit via PayPal
Paying by direct debit via PayPal requires an address and credit check and is sent directly to PayPal.By confirming the payment order, you give PayPal a direct debit mandate.You will be informed by PayPal about the date of the account debit (so-calledpre-notification).The account is debited before the goods are shipped.
Purchase on account via PayPal
Purchase on account via PayPal requires an address and credit check and is sent directly to PayPal.
Sofort by Klarna
In order to be able to pay the invoice amount via the payment service provider Sofort GmbH, Theresienhöhe 12, 80339 Munich, you must have a bank account activated for online banking, identify yourself accordingly and the confirm payment order.Your account will be debited immediately after placing the order.You will receive further information during the ordering process.
To pay the invoice amount via the payment service provider Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"), you must be registered with Google, have activated the Google Pay function, identify yourself with your access data and confirm the payment order.The payment transaction is carried out immediately after placing the order.You'll get more information during the ordering process.
To transfer the invoice amount via the payment service provider Apple Inc., One Apple Park Way, Cupertino, CA 95014, USA ("Apple"), you must use the "Safari" browser, be registered with Apple, have activated the Apple Pay function, identify yourself with your access data and the payment instructions confirm.The payment transaction is carried out immediately after placing the order.You will receive further information during the ordering process.
To transfer the invoice amount via the payment service provider Amazon Payments Europe S.CA38 avenue JfKennedy, L-1855 Luxembourg ("Amazon"), you must be registered with Amazon, identify yourself with your access data and confirm the payment order.The payment transaction is carried out within one bank business day after placing the order.A bank business day is any working day with the exception of Saturdays, national public holidays and the 24thand 31December of each year.You will receive further information during the ordering process.
In cooperation with the payment service provider Klarna Bank AB (publ.), Sveavägen 46, 111 34 Stockholm, Sweden ("Klarna") we offer you the following payment options.Payment via Klarna is only available to consumers.Unless otherwise regulated below, payment via Klarna requires a successful address and credit check and is made directly to Klarna.You will receive further information for the respective payment option and in the ordering process.
Purchase on account via Klarna
The invoice amount is due after the goods have been shipped and the invoice has been received.
Installment purchase via Klarna
You can pay the invoice amount in monthly installments of at least 1/24 of the total amount.The minimum rate is EUR 6.95.
Payment in cash upon collection
You pay the invoice amount in cash upon collection.
6.Right of withdrawal
Consumers have the statutory right of withdrawal, as described in the cancellation policy.Entrepreneurs are not granted a voluntary right of withdrawal.
7.Retention of title
The goods remain our property until full payment.
For entrepreneurs, the following also applies: We reserve title to the goods until all claims from an ongoing business relationship have been settled in full.You may resell the reserved goods in the ordinary course of business; You assign all claims arising from this resale to us in advance - regardless of whether the reserved goods are combined or mixed with a new item - in the amount of the invoice amount, and we accept this assignment.You remain authorized to collect the claims, but we may also collect claims ourselves if you do not meet your payment obligations.We will release the securities to which we are entitled at your request insofar as the realizable value of the securities exceeds the value of the outstanding claims by more than 10%.
The following applies to consumers: If goods are delivered with obvious transport damage, please report such errors to the delivery agent as soon as possible and please contact us immediately.The omission of a complaint or contact has no consequences for your legal claims and their enforcement, in particular your warranty rights.However, they help us to assert our own claims against the carrier or carrier.to be able to assert the transport insurance.
9.Warranty and Guarantees
9.1 Right to Liability for Defects
The statutory right to liability for defects applies.
9.2 Guarantees and After-Sales Service
Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online shop.
10.Code of Conduct
We have submitted to the following codes of conduct:
The European Commission provides a platform for online dispute resolution (OS), which you can find here.We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.
If you are an entrepreneur, then German law applies to the exclusion of the UN Sales Convention.
If you are a merchant within the meaning of the German Commercial Code, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from contractual relationships between us and you is our place of business.